faq
We understand the urgency of the illness or injury that you have. We will work with you to diagnose and treat the problem at hand. At Downtown Urgent Care, you can be confident that you will receive the prompt and friendliest service in town.
Are 24/7 Healthcare in Downtown St. Louis and Creve Coeur are non-profits?
Yes, originally privately-owned and self-financed, we are now part of a 501c3 registered non-profit, called Saint Louis General Hospital.
How much does a visit for urgent care cost?
Depending on whether or not you pay with insurance (and depending on your co-pay) a visit will typically cost around $150–160. With us, 24/7 Healthcare patients also have the option to request the $75 dollar guaranteed maximum pricing. Learn more about this offering on our urgent care page. You may also view our same-day price page.
What is my copay for urgent care?
With insurance, including Medicaid, you can expect to pay from $0 to $75 to cover your visit.
What forms of payment do you accept?
All commercial plans including PPO, HMO, and private insurance
Missouri Medicaid (always have and always will)
Medicare (always have and always will)
Tricare (always have and always will)
Cash
What minor injuries, illnesses, and treatments should I go to Urgent Care for, over the ER?
Cold, flu, or fever symptoms
Sinus pressure, sore throat, or earache
Sprain or strain
Rash, minor burn, or insect and animal bites
Suturing of lacerations
Drainage of abscesses
X-Rays
EKGs
Nebulizer treatments
IV fluids
When does an urgent care not have the best resources for a patient's illness or injury?
If something is out of our scope, we give report and transfer patients safely and quickly to the best hospital for proper treatment. At the same time, we only recommend and order things like CT scans and ultrasounds for example, when patients actually need them.
Do I need to make an appointment or should I just walk in?
While you may pre-register before you are seen, please feel free to walk in without setting up an appointment.
Can an urgent care doctor prescribe antibiotics?
Yes.
Can I get a doctor’s note for my urgent care visit?
Yes.
Do you offer primary care services too?
Yes! Many of our patients seek to establish a medical relationship with a professional and dedicated physician who has helped them in with an urgent case. You can make an appointment for primary care, any time of day, any day of the year, including holidays!
I live out in the county, why would I drive to Creve Coeur or even Downtown Urgent Care?
Even if you live outside the city limits, you'll likely be waiting for hours when in that time, you could get to us in a fraction of the time. Not to mention your copay is going to be a fraction of the ER copay.
What other services do you provide?
We strive to address the need for affordable healthcare not only for individuals, but also for employers that wish to offer their employees better access to preventative and curative healthcare, but without the big price tags they're used to at the expensive hospital systems and nationally-owned companies.
Yes, originally privately-owned and self-financed, we are now part of a 501c3 registered non-profit, called Saint Louis General Hospital.
How much does a visit for urgent care cost?
Depending on whether or not you pay with insurance (and depending on your co-pay) a visit will typically cost around $150–160. With us, 24/7 Healthcare patients also have the option to request the $75 dollar guaranteed maximum pricing. Learn more about this offering on our urgent care page. You may also view our same-day price page.
What is my copay for urgent care?
With insurance, including Medicaid, you can expect to pay from $0 to $75 to cover your visit.
What forms of payment do you accept?
All commercial plans including PPO, HMO, and private insurance
Missouri Medicaid (always have and always will)
Medicare (always have and always will)
Tricare (always have and always will)
Cash
What minor injuries, illnesses, and treatments should I go to Urgent Care for, over the ER?
Cold, flu, or fever symptoms
Sinus pressure, sore throat, or earache
Sprain or strain
Rash, minor burn, or insect and animal bites
Suturing of lacerations
Drainage of abscesses
X-Rays
EKGs
Nebulizer treatments
IV fluids
When does an urgent care not have the best resources for a patient's illness or injury?
If something is out of our scope, we give report and transfer patients safely and quickly to the best hospital for proper treatment. At the same time, we only recommend and order things like CT scans and ultrasounds for example, when patients actually need them.
Do I need to make an appointment or should I just walk in?
While you may pre-register before you are seen, please feel free to walk in without setting up an appointment.
Can an urgent care doctor prescribe antibiotics?
Yes.
Can I get a doctor’s note for my urgent care visit?
Yes.
Do you offer primary care services too?
Yes! Many of our patients seek to establish a medical relationship with a professional and dedicated physician who has helped them in with an urgent case. You can make an appointment for primary care, any time of day, any day of the year, including holidays!
I live out in the county, why would I drive to Creve Coeur or even Downtown Urgent Care?
Even if you live outside the city limits, you'll likely be waiting for hours when in that time, you could get to us in a fraction of the time. Not to mention your copay is going to be a fraction of the ER copay.
What other services do you provide?
We strive to address the need for affordable healthcare not only for individuals, but also for employers that wish to offer their employees better access to preventative and curative healthcare, but without the big price tags they're used to at the expensive hospital systems and nationally-owned companies.
