Where should you go for treatment? We’ve compiled a list of common issues and the places you should go to receive the best care for them, including online care.

Get the right care, at the right place and at the right time.
​See the chart below for help in choosing the best place to get care for you and your family.

Symptom	Online Care (Telemedicine)​	Primary Care	Urgent Care	ER
Abrasions and contusions	​	🔺	🔺
Allergies	​🔺		🔺
Breathing difficulties			if 24/7	🔺
​Chest pain			if 24/7	🔺
​Cold, cough and flu	​🔺	🔺	🔺
Diaper rash	​​🔺	​🔺	🔺
Head lice	​​🔺	🔺	🔺
Health screenings and testing		​🔺	🔺
True heartburn (not chest pain)	​​🔺	🔺	🔺
Loss of consciousness			if 24/7	🔺
Major illness			if 24/7	🔺
Sprains and strains	🔺	🔺	🔺
Minor aches, pains and infections	🔺	🔺	🔺
​Minor to moderate injuries and illnesses		🔺	🔺
Accidental Poisoning			if 24/7	🔺
Sexually Transmitted Infections (STD/STI)	​​		🔺
Severe injuries			if 24/7	​🔺
Severe pain			if 24/7	🔺
Sinus infection	​​🔺	​🔺	🔺
Rashes (including insect stings and bites)	🔺	​🔺	🔺
Splinting for simple bone or joint injuries			🔺
Sports physicals		​🔺	​🔺
Stroke				🔺
​Sutures for minor lacerations		Value	🔺
UTIs	​​🔺	🔺	🔺
Vaccinations		​🔺	🔺
X-ray (not acutely ill or injured)			🔺
EKG (routine; no chest pain)			​🔺
Blood testing (not acutely ill)		🔺	🔺
Worker Injuries ​("work comp")			if 24/7